Welcome to Shoe Potion! We're here to answer your most common questions about our premium shoe cleaning products and how to keep your kicks looking their best.

1. What is Shoe Potion, and what makes it special?

  • Shoe Potion is a premium brand of shoe cleaning products. What sets us apart is our commitment to using high-quality ingredients that are safe for your shoes and the environment. Our products are designed to clean, protect, and restore your footwear.

2. Are Shoe Potion products safe for all shoe materials?

  • Yes, Shoe Potion products are safe for a wide range of materials, including leather, suede, canvas, mesh, and more. We offer solutions tailored to each material's specific care needs.

3. How do I use Shoe Potion products?

  • Each product comes with detailed instructions on the label. Generally, you'll apply the product to a brush or cloth and gently clean your shoes in a circular motion. Check the specific product instructions for more details.

4. Can I use Shoe Potion on other types of footwear, like boots or sandals?

  • While Shoe Potion is primarily designed for sneakers, you can use our products on various types of shoes, including boots and casual footwear. Just follow the material-specific guidelines for best results.

5. Do you offer international shipping, and how long does it take?

  • Yes, we offer international shipping. Shipping times vary depending on the destination. It can take up to 30-35 business days for international orders to arrive. Contact us at help@shoepotion.com for specific shipping details.

6. What should I do if my international order incurs customs fees?

  • Customs fees are the responsibility of the destination country's government and can vary widely. We cannot control or predict these charges. Please be aware that customs fees are separate from our shipping costs.

7. Can I return or exchange Shoe Potion products?

  • We want you to be satisfied with your purchase. If you're not happy with a product, please contact us within 30 days of your order, and we'll assist you with returns or exchanges.

8. How can I stay updated on new Shoe Potion products and sneaker care tips?

  • Follow us on social media and subscribe to our newsletter for the latest product updates and sneaker care tips. You can also check our website for informative blog posts.

9. Can I place bulk orders for Shoe Potion products?

  • Yes, we offer bulk order options. For more information on bulk orders, please contact us at help@shoepotion.com.

We're here to help you care for your shoes and sneakers. If you have any other questions or need assistance, feel free to reach out to our dedicated support team at help@shoepotion.com. Your satisfaction is our priority!